Field Force Manager Comes to Life on RIM Blackberry Curve 8330

Alltel has decided to make it much more convenient for users of their Blackberry Curve 8330 by adding Field Force Manager to it. This increases efficiency and gives users more applications to choose from.

You might want to know what Field Force Manager is and why it is important. What this means is that you can have more management control over your business because you can keep track of your employees. As an example, a customer may call looking for a particular rep and you may not know exactly where that rep is located.

In the past you might have to take a message or patch the person through to their voicemail. However, with Field Force Manager, you already have a map of where everyone is located and you can send them information in real time. This allows them to get back to the customer sooner.

Feature Works For Remote Employees

This new feature works well for remote employees because they won't have to come into the office to put in their timecards; they can do it directly from this phone. Field Force also allows businesses that consistently have jobs to send them to their employees in real time.

This is a great way to help overall business performance because employees can also send reports quickly and easily; it even has a GPS feature so you can get turn by turn directions to where ever you need to go.

Having Field Force Manager is almost like having a miracle in a box. If you are the owner of the business it makes you feel like you are sitting at a control panel and directing how the operation of your business should go.

Some employees may feel that this makes managers know too much about there whereabouts but this is to be expected when you are working for someone else. Besides, why would it be a problem if they are following their normal work schedule?

The bottom line for this feature is that it helps customer service. It allows employees to be more involved in the activities that customers need and get back to them quickly.

There are a number of packages that a business can purchase but the basic one starts at about $15 a month. This also comes with an unlimited email if the individual has a BlackBerry® Internet Service only plan.

Another aspect to think about with the addition of this application is the fact that it will save the business time and money. With gas prices being high and with maintenance of a fleet of cars or vans being difficult, it makes sense that using a system like this would be helpful.

Most people either love or hate Verizon but you have to admit that they are one of the most reliable networks out there. So, adding Field Work Manager makes sense as a product that would come from them.